Ricoh’s certifications focus on four areas of key customer importance: customer service delivery, using quality supplies, production print and managed document services capabilities. Systems Technology met the highest standards in all these areas.
The Ricoh certification programme identifies those dealerships that operate to the highest standards both internally within their business and externally to their customers. Each certification is a clear recognition of investment in people, processes and technology from a sales and customer service perspective.
Every dealer achieving certification has been rigorously assessed and annually audited to ensure that quality standards are maintained. In this way, as a potential customer, you can be confident that the solutions and service being proposed will satisfy your requirements.